Accessibility Statement

Our commitment

ec261claim.eu is committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards.

Conformance status

This website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide array of disabilities.

Standards

Our accessibility efforts are guided by the following standards and regulations:

WCAG 2.1 Level AA -- the internationally recognised standard for web accessibility
EN 301 549 -- the European standard for ICT accessibility requirements
EU Accessibility Act (Directive 2019/882) -- European legislation requiring accessible products and services

Measures taken

We take the following measures to ensure accessibility of ec261claim.eu:

Include accessibility as part of our development process
Use semantic HTML and ARIA attributes where appropriate
Ensure sufficient colour contrast throughout the interface
Provide keyboard navigation support
Test with assistive technologies including screen readers

Known limitations

Despite our best efforts, some parts of this website may not be fully accessible. Known limitations include:

Some third-party content (such as embedded maps or payment forms) may not be fully accessible, as these are provided by external services outside our direct control
Some older PDF documents may not be fully accessible; we are working to remediate these

Feedback

If you encounter any accessibility barriers while using ec261claim.eu, please let us know. We take accessibility feedback seriously and will do our best to address any issues promptly.

We aim to respond to accessibility feedback within 5 business days.