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EC261/2004

Flight delayed or cancelled?

Up to €600 compensation per passenger. Claim it yourself, for just €35.

Check Your Flight

Takes 2 minutes

DEPARTURES

FLIGHTDESTINATIONTIMEGATESTATUS
KL1009AMSTERDAM14:25B22DELAYED
BA2761LONDON LHR14:45A15CANCELLED
LH1234FRANKFURT15:10C08BOARDING
AF1680PARIS CDG15:35B14ON TIME
IB3214MADRID16:00A22DELAYED

Eligible disruptions

When flights fail, you get paid

Delayed, cancelled, bumped, or stranded? You have rights.
Up to €600 per passenger, no matter the ticket price.

Disruption Type

Flight Delay

Status

DELAYED

Condition

Arrived 3+ hours late

Compensation by distance

€250

<1500km

€400

1500-3500km

€600

>3500km

Disruption Type

Cancellation

Status

CANCELLED

Condition

Less than 14 days notice

Compensation by distance

€250

<1500km

€400

1500-3500km

€600

>3500km

Disruption Type

Denied Boarding

Status

DENIED

Condition

Bumped due to overbooking

Compensation by distance

€250

<1500km

€400

1500-3500km

€600

>3500km

Disruption Type

Missed Connection

Status

MISSED

Condition

Arrived 3+ hours late

Compensation by distance

€250

<1500km

€400

1500-3500km

€600

>3500km

Passenger holding boarding pass

€5+ billion

unclaimed compensation every year

The hidden truth

Airlines bet you won't claim

Every year, billions in compensation goes unclaimed. Airlines know the process feels complicated, so most passengers give up before they start.

EC 261/2004

Use your EU rights and claim what you're owed.

How we handle your claim

From cancellation to compensation

Our tools guide you through every step so airlines can't ignore you.

Flight check

From

AMS

To

BCN

Date

14 Feb 2026

Airline

KLM

Eligible for compensation

Up to €600 per passenger

Step 1

Check your eligibility

Enter your flight details and instantly see if you qualify for compensation under EU261, including the exact amount you're owed.

Passenger documents2/3 complete

J. van der Berg

All documents received

M. van der Berg

Boarding pass pending

L. van der Berg

All documents received

Step 2

Gather your documents

Our system tells you exactly what's needed: booking confirmation, boarding passes, ID copies. Track your progress as you upload.

Formal claim

Article 7(1)(c) — EC 261/2004

€600 for flights over 3,500 km

CJEU C-402/07 (Sturgeon)

Delay of 3+ hours treated as cancellation

Step 3

Send a professional claim

We generate a regulation-backed claim letter citing the right EU261 articles and court precedents. You send it to the airline.

Claim submitted

Formal compensation request under EC 261/2004 for flight KL1301.

Airline response

“We regret to inform you that this disruption was caused by extraordinary circumstances...”

Rebuttal sent

Per CJEU ruling C-402/07, a technical defect does not constitute extraordinary circumstances...

Attempt 2 of 3
Step 4

Airlines reject. You're prepared.

Most airlines reject at least once, hoping you'll give up. We provide tailored rebuttal templates that address their exact arguments.

Claim timeline

Claim submitted

1 Mar

Reminder sent

15 Mar

Response received

22 Mar

Rebuttal sent

23 Mar

Payment confirmed

5 Apr

Step 5

Track deadlines and follow up

Our system tracks response deadlines and reminds you when to follow up. If the airline goes silent, we show you how to escalate.

Compensation
3 passengers × €600€1,800
Success fee (25%)−€450
You receive€1,350

Transferred to your account

Step 6

Get paid directly

The airline pays you. No middleman taking a cut of your compensation. You keep every euro you're owed.

Save hundreds

Skip the middleman

Claim companies take 35% of your money. We charge a flat €35, whether you claim €250 or €3,000.

Don't want to handle it yourself? If your claim qualifies, you can upgrade to our done-for-you service at any point. We handle everything for just 25%.

They take

€280

35%

We charge

€35

flat fee

Frequently asked questions

Have more questions? Visit our help page

Trusted by thousands

Ready to claim your compensation?

Check your eligibility in 2 minutes.